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Zen V Plus, froz

Update:11-30Source: network consolidation
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Hey I left my zen v plus, 4 gig, connected to my computer for the whole night because I didn't want to wait for all my songs to download before I went to bed. Anyway, in the morning I disconnected it and started checking out my new song lists to see how things worked out. Everything worked fine untill I went in this folder and then tried to go back to the main menu. Now the screen is frozen, i've tried to power it off and it doesn't work. I also tried to reconnect it to the usb to see if i could control it from the computer or something but when i opened up the zen v plus application for browsing the media it told me that the v plus wasn't connect. I left the thing at home, hoping it dies down and then i can recharge or something but i'm thinking i might have to get a replacement. Has anyone had this problem to? Any suggestions??Also, what is the best procedure to disconnect it from your computer?Message Edited by sniahcire on -27-200606:39 AM

The Best Answer

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Jason-CL wrote:
Have you try pressing the Reset switch to reset the player?
Jason
Did _you_ try fixing your buggy firmware so that your customers don't have to reboot their mp3 players? My kids just got Zen V players and they have hung several times in the past two weeks.
How about providing some useful information:
. How do we find out what firmware version we have?
2. What firmware versions have the hang bug?
3. When can we expect working software?
-Scott
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