Current Position:Home > Written and visual Instructions to disassemble OfficeJet K60

Written and visual Instructions to disassemble OfficeJet K60

Update:11-30Source: network consolidation
Advertisement
Hi,
I have an old HP Officejet K60 All in one that was only used a few times and then was put into storage. I recently brought it back out and tried to use it, but while trying to align cartridge the print head would move to the left then move back to the right next to the service station and would stall there for a couple of seconds while making this noise (sounds like it was trying to move, but could not) and then the print head would move to the left side and then back to the right (but not into the service station) then it stops there with a waring light blinking and beeps 3 times ("beep-beep-beep", "beep-beep-beep", "beep-beep-beep") and on the LCD screen it says "Clear Carriage Jam". I check and there was no paper jam in there.
I had a better look into my printer and saw a piece of something obstructing the print carriage from entering the service station. I touched it and it fell over and so I pick it out and it looks like a part that the printer cartridge stands on when in the service station. Took a better look inside with a flash light and it looks like the service station assembly area fell apart. There are parts broken and a spring that is not assemble but just laying around.
Would someone be nice enough to tell me where I might get written and visual instruction to open and replace that part of the service station?  And does anyone know how much it might cost to have a printer technicion replace the part in the service station?  ball park cost if possible.  If I am unable to replace the part is it worth the cost of having a technician fix it or should I just buy a new printer?  and I just bought new ink! gosh darn it!  Thanks for any assistance. 

The Best Answer

Advertisement
Hi Johnfromglenver,
There are no Mac drivers for the HP Officejet K60 printer. Therefore it is not compatible with the Mac operating systems. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl. There may be other solutions that could work for you.
I hope this information helps.
Advance 23
I work on behalf of HP