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Why is the software update not available in the App Store?

Update:11-30Source: network consolidation
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I've been trying for over an hour to update to the 4.3 software and it keeps timing out.  I've disabled my AV software and I tried connecting directly to my LAN.  Nothing is working and I'm ready to throw this POS in the garbage.  This is the only issue I have with the phone, but it's really irritating. It must be fixed.

The Best Answer

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http://support.apple.com/kb/TS3125
http://www.apple.com/feedback/iphone.html