Current Position:Home > When trying to log into my bank account, I always get a Challenge Page even though I check the box to register my computer as a private computer.

When trying to log into my bank account, I always get a Challenge Page even though I check the box to register my computer as a private computer.

Update:11-30Source: network consolidation
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When trying to log into my bank accounts (2), I always get a security Challenge Page even though I have repeatedly checked the box to register my computer as a private computer. When I attempt to get into these same two accounts using Internet Explorer, I skip the Challenge Page and go directly to the Log In page. What settings do I need to change in Firefox so that I don't get the Challenge Page every time?

The Best Answer

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I have had exactly this problem - Firefox - version 11, but when I updated all my plug-ins (go to Customize Firefox - about halfway down - '''''Check your plugins''''') and restarted Firefox the problem vanished. Hope this helps as this seems to be a fairly large issue.