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Tired of replacements that don't work!!!

Update:10-11Source: network consolidation
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I am on my 3rd replacement of a 4th generation 20gb ipod, originally purchased in August, 2004. Each replacement has had either a bad hard drive, a malfunctioning click wheel or some other problem which I have now forgotten. I received my last replacement TODAY. The hard drive was extremly slow to be recognized by my computer, and repeatedly stops when songs are uploading, with several loud clicks coming from the hard drive. It has now locked up and won't do anything. I can't even turn it off!!
The previous replacement stopped functioning after only 1.5 months. Since I live over 20 miles from the nearest Apple store, it is very inconvienient for me to continue to go back and forth to pick up replacements that don't work. I asked the manager at my local store if I could trade up to something new that might work. I realize that I would have to pay some addition cash, but that seems like the only way I can get an ipod that works!!! The refurbished ones just don't.
Anyone else have a similar problem and got a satisfactory resolution? If so, please post and let me know what you did.
Thanks,
BPC
PC   Windows XP   2.8 GHz
PC   Windows XP   2.8 GHz
PC   Windows XP   2.8 GHz

The Best Answer

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i purchased my 40gb click wheel ikpod in february 05. it operated fine until july, then the screen froze. i mailed apple, who courier collected it, and replaced with another 40gb click wheel. in september this one also failed. the screen froze and up popped the sad ipod icon. again i mailed apple, who , again courier collected and replaced with a 40gb click wheel model. this one failed today, 28/11/05. i notice that the 40gb versions are no longer advertised for sale on the apple web site shop.
am i on to something here? do apple know that their 40gb click wheel have an inherrent design/ manufacturing problem? do they keep a warehouse full of these downright faulty items ready to send back out to unfortunate owners evry 2 months until they run out?
whats going on?
all i want is a nice piece of equipment that works correctly for at least2 years, not failing every 2 months.
i have mailed apple once agin and asked for a free upgrade. maybe it will save them some cash spent on courier collection and delivery
regards
ade williams
bewdley
worcestershire
UK
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