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Strange problems with Zip Files in Captivate/SumTotal

Update:11-30Source: network consolidation
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Ok, this is a weird one. If I publish a 1.2 SCORM course and select the zip folder option, our (horrible) SumTotal 7.6 system has no problems uploading the course. If I publish to a folder or to my desktop and place all the files in the folder and zip the file, it doesn't track as SCORM at all.
I get the same results on the ADL Test Scorm tracker. When the zip folder is uploaded, it reads as SCORM compliant. When I publish to an upzipped folder and then zip it, I get a ton of XML file not well formed and other xml errors.
The issue is that I need to make changes to the imsmanifest file to remove the SumTotal Navigation Player and resize the screen properly for the course.
The zip program we are using is "ZipGenius".
1.) Has anyone else run into this issue?
2.) Any ideas on how to fix this so that I can make changes to the imsmanifest file and still upload the course as 1.2 SCORM compliant?
Thanks,
Dan

The Best Answer

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Kevin,
At first, I would have thought the LMS doesn't necessarily return the appropriate information for Captivate to send a score (there are several basic calls that are supposed to be sent by an LMS in SCORM to facilitate this).  So, I created a custom HTM file for the Captivate 4 template...  But in re-reading the thread - you are using SumTotal and I believe SumTotal does make these calls...
For the purposes of anyone else that is using an LMS and not seeing a score in their LMS (and they are using this custom template) - here is a Captivate 4 template file that forces Captivate to send a score to a SCORM LMS (though not necessarily SCORM-compliant LMS - if these calls are ignored):  http://www.learningconsulting.com/Content/Macromedia/Captivate/SumTotal_Captivate4_SCORM_C ustom.zip
Kevin - I do not necessarily believe this custom template will work for you.  I can send you an entire debug file I've built for helping to track down AICC/SCORM issues - but let's hold off on that, for now.  Can you edit the resulting HTM file of one of your published Captivate file built using the SCORM template I've provided earlier; modify the last line in the method sendTrackingDataToLMS; uncomment out the alert statement (remove the "//").  I'd like to know what is displayed when you close the content window from SumTotal.
Regards,
Andrew
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