HT201269

About 2 weeks ago I plugged my wife's iphone 4S to our pc to update  it to IOS 7and backup her iphone info to icloud. When I was done my wife's iphone had my daughter's ipod info on it and I can't find my wife's info on icloud anywhere. My wife has a

How do I add a contact / recipient to an SMS on iPhone 5s?  It's easy on Android, but I've not sussed it on the iPhone - can't create a group etc.  Tried to create a group on Mac, but it either doesn't exist or won't sync to the phone with usb, nor w

i have ios7.2 on my iphone 4s i have not purchased anything from itunes since april and now i tried to purchase a movie but it said i had to awnser questions that were asked 2 years ago and it said that until i have the right awnser i will be locked

Hello, I have a (Company owned) iPhone 4 with upgraded IOS5 installed. I have 345 pics , several videos, notes, contacts, and my favorite songs(68 of them) in there. I must return the phone to my former employer. I have purchased  a new phone with an

Sorry for short novel I am writing.  I just wanted to cover as much backround as possible. So, here it goes.  I backed up my iphone 4 after renting a movie.  The movie only played the starting credits before I was called on for daddy duty.  A few day

hi, I just purchased ipod touch 5th gen.. I have a 4th generation here..How do i transfer my old to new..I have also ipad 2 and iphone 4 plz. help   I don't want to lose all my infomation from the other devices..phone ipad and ipod touch 4 I think   

I am trying to save memory on my iPhone 4S/ ios6. 1) Can I back up all photos to icloud and the external hard disk I normally use for photos? If I then delete photos from the iPhone do the get deleted on iCloud? 2) Can I back up the newsstand to iClo

how do i get back to setup assistantGo to Settings>General>Reset and tap Erase All Content and Settings.  This will erase the phone and return you to the setup assistant.Read other 2 answers

I downloaded the iOS7, lost all the custom ring tones that I had on my phone.  the iTunes sync page says that they have all been selected but they don't show up in my phone? Help?I had the same problem and was able to fix it. Go to your iTunes and cl

I upgraded to the iPhone 5S from 3G and after uploading files, apps and photos I noticed that not all my songs were uploaded and neither were any of my audio books. I clicked on the iTunes app and clicked on the MORE icon where the number 214 is in r

i purchased a song on my iphone and it is not showing up in my library on my computer. How do I get this on here so that i can put it on my daughters ipod.?Hi there Bonvechio, You may find the information in the article below helpful. Download past p

my iphone will not allow me to press the sync button. It is showing as greyed out. Any suggestions ?I am having the same issue. After hunting around on the community boards for a while, I noticed that ZoneAlarm Firewall came up fairly often as causin

Trying to transfer ringtones at my apple store list of ring tones but when i plug my phone into my pc they are not showing up on my phone? Helptry a free app like RMaker.  It has a video with instructions  So does Ringtones which is also freeRead oth

trying to download songs to my iphone that are on my ipad they are showing up on my phone but keeps telling me to re try later to download to phone showing in red 306 songs in downloadWelcome to Apple Communities Select the songs and go to Edit > Del

When I try to setup my new iPad air, I go through all the steps for the iCloud sign-in and choosing security questions and what not. But after I hit the agree to the terms and conditions... It says Apple ID could not be created because of a server er

I had to change my personal email address that was linked to my iTunes and iCloud.  According to the information in my Apple ID, it is switched over.  My phone, however, disagrees with me.  I keep getting a pop-up asking me to sign into my iCloud acc

Transferred from iPhone 3GS to 4. Backed up and restored smoothly. Still getting a "no service" message in the upper left corner of new phone. Help?.....Sounds like your iPhone was hacked to unlock and now updating locks back to the original car

I have today replaced my 4s with a new one - having backed up my old one to itunes only this afternoon. It refuses to restore from backup and is asking me for a password... my itunes password isnt working, and yet i have not entered any others.. does

I have the Olive Tree Bible Study app, which is one of the best tools I have ever used for study and within the app I purchased several resources/concordances that are very useful (plus they had up in the wallet, but very worth it) I had it on my iPa

I have an IPhone 4 that turns off on its own. When I plug the phone into an outlet, it says to connect to iTunes. When i connect my phone to itunes, the screen displays the apple icon and doesn't connect to iTunes.  I need to backup info on this phon