Current Position:Home > Rubber feet and european discrimination

Rubber feet and european discrimination

Update:11-30Source: network consolidation
Advertisement
Hi,
Just like many others I've lost a pair of my iBook G4 rubber feet. Searching in these forums I've found that apple has a kit that they send to users with the rubber feet and a set of screws called Foot & Socket Kit (http://www.apple.com/support/ibook/doityourself/) and a usa apple care phone number to order it. As it's still under guarantee and I've also got the extended apple care guarantee. I give hem a ring in Spain as I'm Spanish. first I get to speak to somebody in Holland, and he tells me that as the page is in English and belongs to apple usa they can't send me the kit as the european or spanish policy is to take it to an apple care center. The problem with this is that the nearest one is 50km away. I object, he puts me on hold and comes back with the same answer, no.
I give them another ring and I talk with a lady in another country, she reads the notes of the other call as she tels me hat i all she can do.
I think this way of doing things in usa and europe is a way of discriminating european customers which like me pay more for apples laptops that have a tendency of loosing their rubber feet.
iBook G4   Mac OS X (10.4.7)  

The Best Answer

Advertisement
Well, I got on to apple foor the third time today and they are making an exception and sending me 4 new rubber feet for free as I'm still under guarantee. they say they can make the exception as it seems the foot got unstuck because of the heat generated by the computer
  • Rubber feet and european discrimination Update:11-30

    Hi, Just like many others I've lost a pair of my iBook G4 rubber feet. Searching in these forums I've found that apple has a kit that they send to users with the rubber feet and a set of screws called Foot & Socket Kit (http://www.apple.com/support/i

  • Where can I get replacement rubber feet for Macbook Pro 2009? Update:10-11

    Does anyone know where I can get the black rubber feet that go on the bottom of a Macbook Pro (2009)? I have checked with Apple stores and they said they don't have them. Thanks for any help you can give me.OGELTHORPE wrote: Courcoul, greeting friend

  • How to find rubber feet for mbp 13"? Update:11-30

    I've lost one of the rubber feet on the bottom of my macbook pro 13" 2.6 GHz core duo. What can I do please? Can anyone inform me, so that I can find a solution?Any hardware and many other stores such as Target or Walmart sell little rubber or felt f

  • How do I get replacement rubber feet? Update:11-30

    How can I buy replacement rubber feet for my Mac Book Pro?ebay for $4 or from Apple as well.Read other 2 answers

  • Macbook pro retina 2013 broken rubber feet. Update:11-30

    Hi all, The rubber feet on my 2013 macbook pro retina have worn away really badly and a couple have fallen off. I tried a light glue to hold them back on but this only worked for a few weeks. I have tried ebay for new cheap Chinese feet but they didn

  • Recent experience with rubber feet coming off? Update:11-30

    The top left rubber foot of my MBP bought in July 2011 has come off. My Apple Care expires today (grr) and my local store closes in 10 minutes, so there's no way I'll make it there. I've seen some past threads about this issue, but most are from 2011

  • Rubber Feet on Macbook Pro mid 2012 Replacement Update:11-30

    One of the rubber feet on the bottom of my Macbook Pro mid 2012 Retina fell off and I would like to replace it. Only parts I can seem to find online are for the entire bottom case (which I don't need) or for non-retina feet. Anyone have this same pro

  • Rubber feet for Gen 1 17" Macbook Pro. Model no A1229 Update:11-30

    As the title says I cannot find any replacement rubber feet for this model of macbook pro. I dont know if any other models are compatible but I am having difficulty finding any. Any suggestions would be much appreciated ThanksHave you tried eBay? htt

  • Rubber feet for 2008 macbook pro Update:11-30

    where can i get the little grey rubber feet for my macbook pro (late 2008 - before the unibody version) cheersI have one of the pre unibody MBPs as well.  The feet really are not rubber but plastic.  They may be a bit difficult to get. Ciao.Read othe

  • Replacement rubber feet for MU09 battery Update:11-30

    A rubber foot on the MU09 battery that came with my computer is missing.  Can anyone point me to a replacement part, preferably with an HP part number? Note that the rubber feet I am looking for are for the battery itself, not the computer.  The MU09