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Photosmart 7520 General printer error 0x610000f6

Update:11-30Source: network consolidation
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i am attempting to print and turn on the printer...it goes through a warm up and then the cartridge holder slides back and forth, making mechanical noise slike it is mis aligned and then  it gives me a General Printer error 0x610000f6 , Refer to printer documentation, Touch OK to continue.  I have tried removing the cartridges (before this...when I opened the top, the cartridge holder would move to the center, that no longer happens and i have to do it manually). it goes through the same process after i push ok...it will nto print and will nto correct itself.  i have tried unplugging it and waiting 60 seconds as well.  Nothing is working.  there is no paper jam.

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Welcome to the HP Community , I saw your post about your Photosmart 7520 making noises and how the carriage will no longer slide properly, and wanted to reach out. By your description it seems like there could be a carriage jam in the unit. Please try the steps from the guide I posted for you below to see if they can help resolve the jam. If the issues continues, consider contacting HP to see about a replacement printer or trade in. I will leave their info for you below too! A 'Carriage Jam' Message Displays for HP Photosmart 7520 e-All-in-One Printer Series  Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
 Case number and phone number appear.  Best wishes to you!Show thanks for my reply to help you today by hitting the "thumbs up" icon below!
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