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Update:10-11Source: network consolidation
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whats hapen?

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Hi all, received a reply from apple....still not working though
Hello Kate,
Greetings! My name is Raphael, an Advisor of the iTunes Store Customer Support and I'll be glad to assist you today. I'm sorry to hear you encountered an error updating your billing information.
The error may have been caused by a temporary issue with the iTunes Store that should be resolved now. Please check the iTunes Store again. All features should be working well.
Please try another connection that is faster than your current connection. If this is not possible, please continue to attempt to update your information.
Please know it is advisable to update your billing information using a computer rather than an iOS device. If you want steps on how to update your information using a computer, please let me know and I'll be happy to provide the instructions.
I hope that this information is helpful.
Sincerely,
Raphael