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Open zip file

Update:11-30Source: network consolidation
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cannot open zip file LicFix_21319 in windows pro 7

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I did a screen print to paint yesterday to send you  but it  did not post to the forum   right click give the usual options:  Open; Run as administrator; Trouble shoot compatibility;Scan;Shred;share with; Pin to task bar; Pin to Start menu; Restore previous session; Send to;cut;copy; create shortcut; rename; properties
I never tried your 1st suggest to use PK zip, should I do that??  Many thanks!!