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My HP 5535e-All-in-one printer will not print in color on items from computer

Update:10-11Source: network consolidation
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Item on computer has color in it, when you hit print it will print all black  but will not print any of the color items

The Best Answer

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Oddly @FlaBoy34, I did not get a notification that you had responded. I do see now that the issue you were experiencing remains. I suggest calling us to discuss your in/out of warranty options.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check. 
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP
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