Current Position:Home > Installation failed DW062: Unable to locate folder for token UserDocuments(Seq 6641)

Installation failed DW062: Unable to locate folder for token UserDocuments(Seq 6641)

Update:11-30Source: network consolidation
Advertisement
Hi, I am trying to install LR CC (2015) via Creative Cloud app (win 8.1) and it always fails due to the following error. May you help me? Helena.
<PRE>Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR: DW062 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Lightroom 6.0.0.0 {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D} -----------
ERROR: DW062: Unable to locate folder for token UserDocuments(Seq 6641)
</PRE>

The Best Answer

Advertisement
i sloved my problem.  my windows8.1 UserFiles folders have "=" symbol .
just move user folders in simple path without "="