I returned my iphone and they gave me a new one...

Update:10-11Source: network consolidation

I returned my iphone and they gave me a new one and they activated it at the iphone store. when i got home and tried to sync my contacts, they were gone. there are a few contacts that it imported but only about 25% of my original list. I think the contacts that it is syncing is from the mac address book. I have had problems with this phone and recently re-installed the sim card and had to restore my contacts and it worked fine. but this time when i plug the iphone in to itunes, it doesnt recognized the phone with "my name" on it. it just says iphone under the devices tab. where are my contacts? are they stored somewhere else on the mac where i can retrieve them?
Please help!
thanks
C
Message was edited by: coachhomer

The Best Answer

coachhomer,
With the iPhone, contacts are not stored on the SIM card, but stored on the device itself. Typically, you want to backup your iPhone contacts with a program on your computer (like Address Book or Outlook) so you have those contacts in case you need to restore your iPhone or get it replaced. When you sync your iPhone with your computer, iTunes will make a backup of your information, but future syncs replaces your backup.
You can look and see if your old backup remains by going into the iTunes preferences and clicking on the syncing tab. It will give you the name of the iPhone backed up and the last date it backed up the information. If you synced your iPhone before you took it in to be replaced, your contact information may still be included in that backup. You can restore your phone in iTunes and choose the backup you want to re-sync to the iPhone.
Hope this helps,
Jennifer B.

Read other 4 answers

I returned my iphone and they gave me a new one... Update:10-11
I returned my iphone and they gave me a new one and they activated it at the iphone store. when i got home and tried to sync my contacts, they were gone. there are a few contacts that it imported but only about 25% of my original list. I think the co
Can I return my iphone 5 if I am not happy at how easily it scratches? Update:10-11
I have only had my iphone 5 for a couple of weeks and I have already noticed scuffs and ***** out of the side and back. I protect my phone with a cover but (And I kid you not) if the little grains of dirt that still somehow get underneath, are scratc
Can I return my iphone and get a brand new one right after? Update:10-11
Within the 14 day full return policy, can i return my iphone on the last day and get a brand new one?We aren't going to give you a pat on the back and say "good job". It's your time. I couldn't care less to be honest.Read other 15 answers
Can I return my iPhone 5 also without Garantie? Update:10-11
Can I return my iPhone 5 also without Garantie?You need to give us more information about what you're asking. You can't "return" an iPhone at all unless it's within the dealer's return period. If your iPhone is defective or damaged and you are a
Can I return my iphone back if I had an approved service apple? Update:10-11
Can I return my iphone back if I had an approved service apple?I'm sorry, but I don't think I understand. How does he know that two screws are missing inside? He should have this taken care of where it was purchased. He cannot have the device repaire
I recently got a iphone and i gave my daughter my ipod and we only have one apple id, is there a way to manage this so I don't see all my daughters imessages? Update:10-11
I recntly got a iphone and i gave my daughter my ipod and we only have one apple id, is there a way to seperate the two so I don't see her instant messages? or do we have to have seperate apple IDs?Create a second Apple ID for a separate iCloud accou
Is it possible to return my iphone 4 and cancel my contract? Update:10-11
I have an iphone 3GS and I canceled my AT&T contract like 8 months ago, but I decided to get services again.. so I was too dumb and chose to buy an iphone 4 and had to do the contract thing... I could just get the service for my iphone 3GS with no co
When I got my new iphone 4, I gave my wife my old iphone. She has her own Apple Id but the icloud on her phone is in my email name account. If I delete it to create her own icloud account, will I loose my stuff on my icloud account? Update:10-11
When I got my new iphone 4, I gave my wife my old iphone. She has her own Apple Id but the icloud on her phone is in my email name account. If I delete it to create her own icloud account, will I loose my stuff on my icloud account?Welcome to the Ap
How did I return my iPhone 4 to Apple in the UK? Update:10-11
Hi all, After much deliberating, I've decided to return my iPhone 4 to Apple UK within the 30 days. Does anyone know how to do this? Thanks in advanceHehe...I hadn't even thought of eBay...of course! I just took a look - they are going for such a lot
Returned Defected iPhone but Verizon cannot locate it in the factory? Update:11-30
On January 14th 2013, my iPhone 5 top button stopped functioning. Received replacement two days later. I then packaged and returned old iPhone with the return label provided by Verizon on January 19th 2013. Tracking number states factory received the

I returned my iphone and they gave me a new one...

The Best Answer

Recommended Content

Popular topics