Current Position:Home > I have tried to ask for a refund in apple store but after clicking on 'Report a problem' at the corresponding purchase I wasn't routed to Apple's website. Could you help?

I have tried to ask for a refund in apple store but after clicking on 'Report a problem' at the corresponding purchase I wasn't routed to Apple's website. Could you help?

Update:11-30Source: network consolidation
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I have tried to ask for a refund in apple store for an application that I downloaded by mistake. It works only for iPad and iPhone and not for my mac.But after clicking on 'Report a problem' at the corresponding purchase I wasn't routed to Apple's website. Could you help?

The Best Answer

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Hi Peggy,
There's an endless combination of Internet plugins that you might need for a particular website, from Flash to Java, to Windows Media to some other streaming/media protocol. Probably what's helpful here is either of the name of the plugin that you're being asked for or the website(s) you're accessing that require them. I suspect it's probably a media plugin, like Flash, Windows Media or some DivX type plugin but that's just a guess with the information provided.