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I have CS 5 and lost it due to a hard drive wipe...reinstall assitance?

Update:10-11Source: network consolidation
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I had to have my mac book pro's hard drive wiped and now I am reinstalling everything. I cannot get the CS5 to reinstall. I get the point where it asks for my serial numbers, I put them in and then I am told "your number is recognized" but it can't find the program,   huh. I have put in adobe acrobat reader 9 without a hitch, but this second disc won't progress.
Please help! All the work for my studio is not accessible without getting the program back on my computer!
Thanks

The Best Answer

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Hanyne in what way are you denied access?  Are you downloading the retail installation files from Download CS5 products?  If so then please make sure your browser is accepting cookies from Adobe.com.