Current Position:Home > HT1911 I just verified my Apple user ID and password but certain updates won't download (gives me the signal that I'm incorrect).  I keep changing it, verifying but not all applications let me proceed.

HT1911 I just verified my Apple user ID and password but certain updates won't download (gives me the signal that I'm incorrect).  I keep changing it, verifying but not all applications let me proceed.

Update:10-11Source: network consolidation
Advertisement
I just verified my Apple user ID and password but certain updates won't download (gives me the signal that I'm incorrect).  I keep changing it, verifying but not all applications let me proceed.  So I can't download itunes software updates or update my iphone even though I have just verified my info.  I know others that have this problem but can't get support to resolve it.

The Best Answer

Advertisement
Hi mpellichero,
Thanks for visiting Apple Support Communities.
The steps in this article can help if you are being asked for the password to your previous Apple ID:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Best Regards,
Jeremy