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HT1338 how to update software with error message?

Update:10-11Source: network consolidation
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I recently bought my computer from best buy as an open box item. I am trying to get the software update so i can have the ilife applications. once the download is complete and it says install, it says none of the items are able to install, what else could i do?

The Best Answer

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Go back to Best Buy for help.