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HH3 broadband not working on Desktop PC

Update:10-11Source: network consolidation
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Hi,
BT have just sent me a Home Hub 3 to upgrade from my HH 1.5. I have connected it up fine, the wireless works and it work when i connect it to my BT work laptop via ethernet (I work for BT). However when i plug the ethernet into my Dell desktop PC i cant get a broadband connection (normal, not infinity).
My old HH 1.5 works fine on all 3 devices.  
Are there some settings on my Desktop PC that i need to change for HH3? Or could there be some other problem?
Thanks!
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have you updated the driver for your network card from the manufacturers website and don't rely on windows update
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