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GR/IR entry problem

Update:10-11Source: network consolidation
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Hi
We have posted one invoice through MIRO in the year 2005. And in the same year payment also happened for that invoice.
But customer has raised a ticket why this invoice is showing as not cleared in FBL1N.
If i see that invoice in MIRO follow up documents area i unable to find since it is saying no finance documents available. If i verify the BSEG table and BSAK table those invoice and clearing documents not there and it is only available in BSIS.
And i tried to clear it manually through F.13 but it is throwing error BSEG entry is missing
So how can i clear the 2005 gr/ir entry which is already cleared from finance side.
is it some archive problem or something else
Waiting for expert guidance to resolve this issue
Regards
Vishnu

The Best Answer

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Hi Srinivas,
As you told, i kept Creterion 1 alone and i tried F.13
Its working fine in pre production
Is it feasible solution in Production, since we have thousands of user and thousands of clearings
If i modify OB74 setting, it may affect the businees right
And i dont have authorisations to modify the Gl account also (post automatic check box)
So without changing the settings, is there any way
Reg
Vishnu
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