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Error when importing psd files into Premiere Pro

Update:11-30Source: network consolidation
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I am using Adobe Premiere Pro CS4 and Photoshop CS4.  Whenever I attempt to import a psd file I get this error message:  "File format not supported".  I have tested it with different file sizes and properties.  My files are RGB and 8 bits/channel.  Is there any way to resolve this problem?  I am also using Adobe After Effects and importing psd files works great with it. 
Thanks

The Best Answer

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Welcome to the forum.
The RGB and 8-bit take care of two possible causes, so thanks for getting those out of the way early on.
Does the PSD file contain Layers? Are any of them mostly Transparent, with just a few pixels, such as a small logo? Those have created issues.
What is the exact version of CS4, that you are running? Seems that there WAS an issue with PSD's in an earlier version, and that a later update fixed that.
There is another element with PSD's, that has caused issues, but my feeble mind is suddenly blank on what that was about. Seems that Colin Brougham commented on it not that long ago. I'll see if I can drege up one of those threads, but you might aslo want to do a Search on "PrPro" and "PSD," though the forum Search might still be broken. Maybe Google, and also look for replies from Colin. I'll do the same too. IIRC, one had to Open the offending PSD in PS, and just do a Save_As with a short file name, and a short Path (not buried deeply inside a sub-folder structure), and all was good, but do not recall any other details at the moment. I would also eliminate any spaces in the new file name, just to eliminate any issue there - use the _ like in the old DOS days, though do not think that one had to adhere to the old 8.3 structure.
Good luck,
Hunt
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