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Distorted Files when converting from Excel to PDF

Update:10-11Source: network consolidation
I work in IT and I have an annoying issue that when someone using Excel 2007 clicks on the acrobat tab to create a PDF from excel. The finished PDF file is distorted, and will not show the files as they should be. Part of the graph will be missing. I tried uninstalling and reinstalling Adobe Acrobat Pro X, the only thing that happened was that when creating a new user, the new user is able to create a perfect excel to PDF file with no issue, but the original user with the issue still has the same problem. Is there a setting that will fix this? 

The Best Answer

Please share your file if possible so that I can look into the problem. Please use below link:
thank you.