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Device is unreachable: Cannot import video from iPhone 5 to Win 8.1 PC

Update:10-11Source: network consolidation
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This error message has become the bane of my existence as it stands in the way of importing all my photos and videos from my iPhone to my computer and thus not having a 99% full iphone on a daily basis. Most photos are imported just fine, just the larger videos and a few of the old photos show the error message "The device is unreachable." The photos I also had on my photostream so I don't care if those don't move in but I'd very much like to import the 5/10min videos I made. Any help is much appreciated.

The Best Answer

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I had the same issue. Here is what I did and it works fine.
My iPhone is 5S with iOS 8.1.
On my iPhone, I went to "Settings" --> "Photos & Camera" and I then turned on both "My Photo Stream" & "iCloud Photo Sharing" (you may need to turn on only one feature and it may work...I did not try to turn one on at a time because I was so frustrated and I did not have patience...so I turned them all on). I then unplugged my iPhone and then plugged it back in...the Windows 8 window popped up and I transferred all videos at once. I then also could be able to use Windows Explorer to copy & paste the video files if I wanted to (I could not do this before I fixed it).
Good luck guys
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