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BBM voice and video chat

Update:11-30Source: network consolidation
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Hello Everyone,
  I just bought the bb Z10 and it has been great so far. Yesterday i noticed the bbm video icon had disappeared thus disallowing me to make or recieve a voice or video chat. I have done everything possible to the best of my knowledge including a restart several times. Everyother setting concerning video set-up i have done accordingly. Can someone help out cos this is frustrating

The Best Answer

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