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Attendant line status at remote site

Update:10-11Source: network consolidation
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we have a centralized 4.1.3 call manager with remote site using mpls. we set up the attendant application for the receptionist at the remote site and everything worked as expected. The next day, she no longer could see the line status.
I've tried it from the main site and it works fine. We've tried restarting the services.
Does anyone know what might have happened?
thanks
Rob

The Best Answer

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problem turned out to be the windows xp firewall running on the receptionist pc. when it was turned off, line status worked.
solution is to add the acclient program as an exception in the firewall settings
Rob
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