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A6 Envelope printing on HP Envy 5530

Update:11-30Source: network consolidation
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I am trying to print a return address on an A6 envelope. I set up a MS Word document for the page size of the envelope (6.5" wide x 4.75" high) and also set up a custom paper size (A6 Env) in MS Word's print settings_page setup_paper size_manage custom sizes_user defined nonprintable area 0.25 in; selected print, selected horizontal orientation and custom A6 paper size that I had just created, loaded the envelope (flap up and to the left), clicked print: envelope shoots through the printer but there's no address anywhere. Next step: Saved envelope as a pdf and opened in Preview, selected "print" and selected my custom A6 paper size, leaving all other defaults as is (portrait orientation, with "autorotate"). Loaded envelope in printer and clicked print. Again, it shoots through the printer but there's no address anywhere. Next step: Fiddle with settings. Click print (in Preview), selected my custom A6 paper size, select "scale" and type in 100%, select landscape orientation and deselect "autorotate." Again, it shoots through the printer but there's no address anywhere. Next...more fiddling, but despite what seems like every fathomable combination of settings, the envelope just continues to shoot through the printer unprinted. Knowledgable advice would be greatly appreciated. Thank you.

The Best Answer

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Hi , Although custom paper sizes are supported, perhaps the issue is that custom envelope sizes are not. The supported envelope sizes are as follows: Envelope typeEnvelope sizeUS No.10105 x 241 mm (4.12 x 9.5 in)Card Envelope111 x 152 mm (4.4 x 6 in)DL110 x 220 mm (4.33 x 8.66 in)C5162 x 229 mm (6.38 x 9.02 in)C6114 x 162 mm (4.49 x 6.38 in)Japanese Envelope Chou #3119.9 x 235.2 mm (4.72 x 9.26 in)Japanese Envelope Chou #490 x 205 mm (3.5 x 8.1 in)A2111 x 146 mm (4.37 x 5.75 in)Monarch98 x 190 mm (3.87 x 7.5 in)6 3/492 x 165 mm (3.62 x 6.5 in)- Source I suggested trying a supported envelope size to first see if that works.     
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